The Messekongress Schadenmanagement & Assistance is an annual industry event held at the Congress Center Leipzig that brings together claims management and assistance professionals from across the insurance sector. It features an exhibition with over 90 exhibitors alongside a comprehensive programme of expert talks, workshops, and case-study presentations on key topics such as digitalisation, artificial intelligence, person claims handling, and sustainability. The congress attracts more than 1,300 participants, including decision-makers, service providers, insurers, adjusters, and other industry stakeholders. Attendees benefit from networking opportunities, the chance to learn about the latest innovations, and platforms for sharing best practices. The event also offers opportunities to collect professional development credits such as IDD continuing education minutes.
Registration Fee
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Tickets for participation can be purchased via the event’s website after a simple registration.
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Invoices for participation are typically issued prior to the event by email or post.
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Cancellation policies usually allow free cancellation up to four weeks before the event, with partial refunds available closer to the date.
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The website does not list specific ticket prices publicly on the overview page; interested attendees should register or contact the organisers directly for detailed fee information. (No definitive pricing found online)
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Additional costs such as parking at the venue (e.g., approx. €14/day) may apply.
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To connect experts and decision-makers in claims management and assistance services for networking and collaboration.
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To showcase innovations, products, and services from leading insurance and service-provider organisations.
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To provide insights and knowledge through expert talks, panel discussions, and case studies on current industry challenges and trends.
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To facilitate the exchange of best practices and strategic ideas across claims processes, digitalisation, and emerging technologies.
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To enable professional development and networking that strengthens industry partnerships and fosters business opportunities.
